The writer training course has been developed by and is delivered by Greg Pendlebury, principal of Think-write Consulting.

Think-write Consulting is
Fully Prequalified Provider for the NSW Government’s Performance and Management Services Scheme (PMSS)
on the Australian Government’s Home Affairs Learning and Change Services Panel (SON1475351) – PNL49.

How the writing course came into being

Think-write was established in 1996 as an information design and communication consultancy. We work with clients to help them communicate clearly, effectively and in plain language across a range of document types and content areas. This hands on experience in writing effective documents has laid the foundation for training courses with a practical focus and flavour.

After working on Load-based Licensing – A fairer system that rewards cleaner industry in 2001, the NSW Environment Protection Authority approached Think-write to deliver writer training. The intent was to transfer plain language skills to Authority personnel so they would be better able to convey scientific and policy information in a way that could be understood by a wide audience.

Think-write continued to develop and deliver the course to the Department of Environment (and variants of this portfolio) to policy officers, technicians and park rangers. It has also been delivered to the NSW Food Authority and other government agencies as well as to private industry.

In 2013, Think-write delivered the Writing well at work course to the EPA in northern NSW. It became apparent that the difficulties of getting people together for a day of training were significant. Also, if an individual was unavailable on the training day they would miss out completely. In response, Think-write developed an on-line version of the training to overcome these difficulties.

In 2015 the NSW Office of Environment and Heritage approached Think-write to deliver multiple writing courses. In addition to the generic Writing well at work course, other variants of the course were developed to meet the specific needs of the organisation: Writing briefing notes and correspondence, Reviewing documents, and Approving documents.